CRM Consultant: MS Dynamics

From 4 to 9 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

1. Data migration into MS CRM

2. Work as part of CRM Implementation project team to help implement a centralised CRM system and contribute towards the stability and vision of the application based on the feedback from the business end users. The CRM consultant will focus on the following back-office functions:

a. Data quality improvement:

i. Analysis: Evaluate the completeness of the account and contact referential

ii. Cleansing: Find and correct duplicate data

iii. Enrichment: Merge data files to add information to empty data fields

b. Testing support:

i. Perform user acceptance tests

ii. Validate the UAT with the business

iii.Support the Business during the UAT phase

c. Documentation support:

i. Document all the performed tests

ii. Create or complete the CRM functional documents

3. Conduct business process analysis and investigates problems to establish real or hidden causes.

4. Solution designing to address client business, interface and performance requirements.

5 Coordinate with the Global Euronext stakeholders and be the SPOC for all CRM related tasks for the Euronext India team.

6. Interact with business stakeholders to understand business requirements and work with the team in implementing new product enhancements

Role:Software Development - Other

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:Engineering - Software

Role Category:Software Development

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills


UG:Any Graduate

Company Profile

Merino Group

Companys profile:


Merino is a versatile manufacturer and marketer of Interiors Solutions with a wide array of products for homes, offices, commercial and public areas. Decades of strong market presence have created a high brand recall among various customer segments. Tapping the synergy of our products and services, we achieve a competitive advantage through technology innovation and by delivering greater customer satisfaction.

In Interior Solutions, plywood was our first product in 1974 and it launched our reputation for product quality and company service. Merino then established its manufacturing unit for high pressure decorative laminates at Hapur near New Delhi. A second unit at Rohad was commissioned, as our rapid growth evolved us into India's largest manufacturer and exporter of laminates. Our specialty is to continuously release new products which are aligned to international trends and market demand. Over the years, our innovations have been continuously well received by Architects and Interior Designers. Our quality products have been complementing the creativity of these professionals. Our endeavor is to maximize the product value (Excellence), maintain affordability (Economy) and deal fairly and transparently in all our relationships (Ethics).

In the Agro Business, the Merino Group began in the cold storage business and subsequently diversified into farming, biotechnology and food processing. Our integrated approach enables us to offer customers the complete range - from raw material to finished product. Our integration in both directions - forward and backward - has shaped our brand initiative in the FMCG market where we have launched potato flakes and ready to eat snack mixes under the brand name 'Vegit'.

In Information Technology Services, Merino Services Limited is a Business Consulting and IT Services organization providing value-added services as a Partner-in-Progress with our esteemed customers and business associates. We specialize in design/implementation of various business solutions for our customers. MERINO SERVICES is a Business Consulting and IT Services organization providing value-added services as a Partner-to-Progress with our esteemed customers and business associates. MERINO SERVICES is a fully owned subsidiary of the Merino Group.


Business Consulting, Infor ERP LN, Warehouse Management Systems, Business Intelligence: Cognos, Business Objects, Application Management Services, Enterprise Asset Management, IFS, SAP, Infor ION, Infor Automotive Exchange, Infor Supplier Exchange


Company Info
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Contact Company:Merino Group